Service for practices

Our team takes care of your medical claims.

From the moment a visit is documented to the day the last dollar is posted, Orient Innovations runs your revenue cycle so you can run your practice. Fast, careful, and compliant.

Why outsource

Key benefits of outsourcing your medical billing

  • Save your practice money. No billing software or computer equipment to buy, license or maintain.
  • Improve cash flow. We keep billing moving every day so money reaches your practice faster.
  • Fewer errors, fewer denials. Professionals who bill all day make fewer mistakes, so fewer claims come back denied or rejected.
  • Focus on your patients. Your front office gets its time back and patient satisfaction goes up.
Illustration of a billing team reviewing claims together
What we do

Every part of the revenue cycle, covered.

Submitting claims

We send claims to clearinghouses and make sure each one is clean and compliant before it reaches the insurance company.

Insurance enrollments

Payer enrollment so you can submit claims, check eligibility and receive electronic remittances and payments (ERA/EFT).

Rejection & denial management

Denied claims? No problem. We correct, resubmit and contact payers to appeal their decision on your behalf.

Receiving payments

We work the Electronic Remittance Advice (ERA) reports and make sure every payment is posted to the right patient account.

Contacting payers

We call insurance companies to answer questions about claims, check status and resolve holds, so your staff does not sit on hold.

Generating reports

Clear reports on claims, payments, adjustments and aging, so you always know how the practice is performing and where the money is.

Patient support

Patients get a phone number for billing questions and a patient portal to pay their balance and message staff securely.

AR recovery

We keep working outstanding claims until they are resolved. Follow-up, follow-up, follow-up.

It all adds up

A six-step billing revenue cycle

By following a standard, repeatable process for every claim, we help our clients get paid faster and keep getting paid.

1

Data capture

Eligibility, demographics, coding and charge entry

2

Claim submission

Claim review and clearinghouse scrubbing

3

Follow-up

Contacting payers, correcting denials

4

Receiving payments

Applying payments and collections

5

Statements

Patient statements and patient payments

6

Reporting

Performance reports and auditing

Circular diagram of the six-step billing revenue cycle
Getting started

Up and running in three steps

1

Billing review

We look at your current claims, aging and denial patterns and tell you plainly where money is being left behind.

2

Enrollment and setup

We handle payer and clearinghouse enrollments and connect to your practice management or EMR system.

3

Go live

Claims start flowing, payments get posted and you receive a monthly report. Your patients get a billing phone line and portal.

Prefer to keep billing in-house? Our ClinoraSys platform gives your own team the same tools we use, from $250 a month.

Ready when you are

Let us take billing off your plate.

Tell us about your practice and we will come back within one business day with next steps.